Assistant Manager
Full Time • Carmel
Benefits:
- Bonus based on performance
- Competitive salary
- Free uniforms
- Opportunity for advancement
- Training & development
- Employee discounts
Perks and Benefits:
- Direct career growth path to General Manager or Area Management positions as we continue to grow in Indiana
- Competitive base pay with monthly bonuses
- Merit-based pay increases
- Complimentary service membership
- Weekly payroll
About the Position:
The Scenter Assistant Manager is vital at Scenthound, offering strong leadership, sales expertise, and exceptional customer service. This role will help support both of our locations: Carmel and Zionsville with a focus on becoming the General Manager at our 3rd location.
This role is hourly, paid weekly, with performance-based bonuses paid monthly.
This role is hourly, paid weekly, with performance-based bonuses paid monthly.
This position requires:
- Management or supervisory experience
- Customer service experience (retail, restaurant)
- Sales experience (preferably in a membership model)
- Strength to lift up to 70 pounds; stamina to stand for long periods of time
- Reliable transportation
- Willingness to work in a smoke-free environment
Who We Are Looking For:
We seek a confident assistant manager who leads with integrity, honesty, and compassion. A successful Scenter Assistant Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can lead day-to-day operations of the Scenter, emphasizing critical KPIs: Labor Efficiency, Membership Sales, Average Ticket Price, Rebook Ratio, etc.
Tasks:
- Drive membership sales through health and wellness education
- Maintain a knowledgeable team that prioritizes dog wellness and safety
- Provide leadership, guidance, and mentorship for the Scenter employees
- Uphold quality standards through hands-on participation, employee audits, and training
- Promptly and accurately communicate information from upper management to your team
- Identify when/ where help is needed and provide assistance to keep Scenter on schedule
- Create an environment conducive to teamwork, open communication, and Scenthound values
- Manage client expectations; Resolve customer concerns
- Ensure the safety of dogs and team members at all times
- Adhere to Scenthound sanitary and cleaning practices
Skills and Abilities:
- Effective communication with team members and dog parents
- Problem-solving
- Attention to detail
- Time-management – ability to make an efficient schedule
- Computer/ technology proficiency
- Accountability: hold oneself and others to a high quality of services
Compensation: $13.00 - $16.00 per hour
(if you already have a resume on Indeed)
Or apply here.
We advocate for the health and well-being of dogs.
We are one team with one mission. We trust, respect and support one another.
We bring good energy to our work.
We believe in what we do.
We work with purpose. We are driven by a desire to make a positive impact.
In-house training, clear career path, attainable advancement.